Service disruption

Incident Report for Zzoomm Full Fibre Broadband

Resolved

This incident has been resolved.

Posted Jul 02, 2025 - 18:39 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 02, 2025 - 12:41 BST

Update

We are continuing to investigate this issue.

Posted Jul 02, 2025 - 12:41 BST

Investigating

We are aware and so sorry some of you may experiencing service disruption. Engineers are investigating the issues to restore service but unfortunately at this stage we don’t know when that will be. We will keep this page updated as things progress. Once again, please accept our apologies for this disruption to your service.

Posted Jul 02, 2025 - 09:13 BST

This incident affected: Live Full Fibre Broadband Networks (Sandhurst area network status, Winsford area network status).