All Systems Operational

About This Site

Welcome to Zzoomm's status page. Here you can find the current status of our networks, any ongoing incidents and information on past incidents.

If you are experiencing a problem not listed on this page and you are a Zzoomm customer, please contact our customer care team on 033 33 11 99 33.

Live Full Fibre Broadband Networks Operational
90 days ago
99.9 % uptime
Today
Henley Area Network Status ? Operational
90 days ago
100.0 % uptime
Today
Hereford Area Network Status Operational
90 days ago
100.0 % uptime
Today
Thirsk Area Network Status Operational
90 days ago
100.0 % uptime
Today
Sandhurst Area Network Status Operational
90 days ago
99.91 % uptime
Today
Crewe area Network Status Operational
90 days ago
99.49 % uptime
Today
Cannock area Network status Operational
90 days ago
99.72 % uptime
Today
Zzoomm.com Web Site Operational
90 days ago
100.0 % uptime
Today
Zzoomm.Teamtailor.com Web Site ? Operational
90 days ago
100.0 % uptime
Today
Customer Care Telephone lines Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Essential Maintenance Jul 6, 00:05-02:05 BST
We need to perform some essential maintenance on our network. This will mean a service interruption overnight in the early hours of Thursday the 7th July for some customers in Sandhurst. Affected customers have been advised by e-mail. We apologise for any inconvenience caused.
Posted on Jun 30, 09:29 BST
Essential Maintenance Jul 8, 00:05-02:05 BST
We need to perform some essential maintenance on our network. This will mean a short service interruption of around 20 minutes overnight in the early hours of Friday 8th July for some customers in the Crewe area. Affected customers have been advised by e-mail.
Posted on Jun 30, 10:01 BST
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - Engineers report all repairs are complete and services are restored and stable and the incident is now closed. Close monitoring will continue. We apologise for any inconvenience this may have caused.
Jun 23, 10:15 BST
Update - We are aware customers in the Cannock area are continuing to experience service disruption. Engineers have identified a fault in our major trunk provider network which is also affecting other service providers. Specialist teams have been dispatched to restore service but at this stage we do not know when this will be. Further updates will be communicated via e-mail. We apologise for any inconvenience this may cause.
Jun 23, 09:56 BST
Identified - Engineers have identified a fault in our major trunk provider network which is also affecting other service providers. Specialist teams have been dispatched to restore service but at this stage we do not know when this will be. Further updates will be communicated via e-mail. We apologise for any inconvenience this may cause.
Jun 23, 08:02 BST
Investigating - We are aware some customers in the Cannock area are experiencing service disruption. Engineers are investigating to restore service but at this stage we do not know when this will be. Further updates will be communicated via e-mail.
Jun 23, 06:35 BST
Jun 22, 2022
Completed - The scheduled maintenance has been completed.
Jun 22, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:05 BST
Scheduled - we need to perform some essential maintenance on our network. We are re-routing some fibre connections. This will mean a service interruption for some of our Sandhurst customers overnight for 6.5 hours on the 22nd June 2022 starting at 00:05. Affected customers have been alerted by e-mail. We apologise for any inconvenience this may cause.
Jun 20, 13:58 BST
Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 00:20 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 00:06 BST
Scheduled - We need to perform some emergency maintenance on our network. Some customers in Sandhurst and Crowthorne will experience a short service interruption of around 15 minutes tonight starting at 00:05. Affected customers have been alerted by e-mail. we apologise for any inconvenience this may cause.
Jun 20, 14:01 BST