Zzoomm Full Fibre Broadband
All Systems Operational

About This Site

Welcome to Zzoomm's status page. Here you can find the current status of our networks, any ongoing incidents and information on past incidents.

If you are experiencing a problem not listed on this page and you are a Zzoomm customer, please contact our customer care team on 033 33 11 99 33.

Uptime over the past 90 days. View historical uptime.
Live Full Fibre Broadband Networks Operational
90 days ago
99.89 % uptime
Today
Bewdley area network status Operational
90 days ago
99.68 % uptime
Today
Cannock area network status ? Operational
90 days ago
99.57 % uptime
Today
Chapeltown area network status Operational
90 days ago
99.95 % uptime
Today
Codsall area network status Operational
90 days ago
100.0 % uptime
Today
Congleton area network status Operational
90 days ago
100.0 % uptime
Today
Crewe area network status ? Operational
90 days ago
99.93 % uptime
Today
Easingwold area network status ? Operational
90 days ago
100.0 % uptime
Today
Great Ayton network status Operational
90 days ago
100.0 % uptime
Today
Henley area network status ? Operational
90 days ago
100.0 % uptime
Today
Hereford area network status ? Operational
90 days ago
99.99 % uptime
Today
Northallerton area network status ? Operational
90 days ago
99.97 % uptime
Today
Northwich area network status Operational
90 days ago
99.53 % uptime
Today
Penistone area network status Operational
90 days ago
100.0 % uptime
Today
Richmond area netework status Operational
90 days ago
100.0 % uptime
Today
Sandbach area network status Operational
90 days ago
99.79 % uptime
Today
Sandhurst area network status ? Operational
90 days ago
100.0 % uptime
Today
Sherbourne area network status ? Operational
90 days ago
100.0 % uptime
Today
South Elmsall area network status Operational
90 days ago
100.0 % uptime
Today
Stokesley area network status Operational
90 days ago
100.0 % uptime
Today
Tadcaster area network status Operational
90 days ago
100.0 % uptime
Today
Thirsk area network status ? Operational
90 days ago
100.0 % uptime
Today
Winsford area network status ? Operational
90 days ago
99.53 % uptime
Today
Womborne area network status ? Operational
90 days ago
100.0 % uptime
Today
Middlewich area network status Operational
90 days ago
99.53 % uptime
Today
Zzoomm.com Web Site Operational
90 days ago
100.0 % uptime
Today
Zzoomm.Teamtailor.com Web Site ? Operational
90 days ago
100.0 % uptime
Today
Customer Care Telephone lines Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Essential maintenance Apr 29, 2024 03:00-05:00 BST
We need to perform some essential maintenance on our network. We need to upgrade some firmware in a key component in the street side cabinet that provides connection to some customers in Winsford. This will mean a single short service interruption of 30 minutes, in the early hours of Monday 29th April 2024.

Affected customers have been advised by e-mail.

We apologise for any inconvenience this may cause.
Posted on Apr 23, 2024 - 15:38 BST
Essential maintenance Apr 30, 2024 00:05-03:05 BST
We need to perform some essential maintenance on our network. We need to upgrade some firmware in a key component in the street side cabinet that provides connection to some customers in CANNOCK, GREAT AYTON and RICHMOND. This will mean a single short service interruption of 30 minutes, in the early hours of Tuesday 30th April 2024.

Affected customers have been advised by e-mail.

We apologise for any inconvenience this may cause.
Posted on Apr 24, 2024 - 15:09 BST
Essential maintenance Apr 30, 2024 03:00-06:00 BST
We need to perform some essential maintenance on our network. We need to upgrade some firmware in a key component in the street side cabinet that provides connection to some customers in Northwich. This will mean a single short service interruption of 30 minutes, in the early hours of Tuesday 30th April 2024.

Affected customers have been advised by e-mail.

We apologise for any inconvenience this may cause.
Posted on Apr 24, 2024 - 15:00 BST
Essential maintenance May 1, 2024 00:05-03:05 BST
We need to perform some essential maintenance on our network. We need to upgrade some firmware in a key component in the street side cabinet that provides connection to some customers in Cannock, Codsall, Northwich, South Elmsall, Sherbourne and Penistone. This will mean a single short service interruption of 30 minutes, in the early hours of Wednesday 1st May 2024.

Affected customers have been advised by e-mail.

We apologise for any inconvenience this may cause.
Posted on Apr 25, 2024 - 16:15 BST
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Unplanned outage
Resolved - We are aware and very sorry some customers in Sandbach experienced service disruption. Engineers have repaired the damaged fibre and report all services are restored and stable. Close monitoring will continue. We apologise for any inconvenience this may have caused.
Apr 25, 19:03 BST
Identified - We are aware and very sorry some customers in Sandbach are experiencing service disruption. Engineers have diagnosed a damaged fibre and are starting repairs to restore service, but unfortunately at this stage, we do not know when this will be.

We are experiencing very high call volumes and will not be able to answer individual calls or e-mail queries. We will keep you updated by e-mail and by the network status page on our website.

We apologise for any inconvenience this may cause.
Apr 25, 17:27 BST
Investigating - We are aware and very sorry some customers in Sandbach are experiencing service disruption. Engineers are investigating to restore service, but unfortunately at this stage, we do not know when this will be.

We are experiencing very high call volumes and will not be able to answer individual calls or e-mail queries. We will keep you updated by e-mail and by the network status page on our website.

We apologise for any inconvenience this may cause.
Apr 25, 16:07 BST
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Unplanned outage
Resolved - We are aware and very sorry some customers in Chapeltown experienced service disruption. Remote Engineers have replaced the faulty component and report all services are restored and stable.  Close monitoring will continue.
Apr 13, 18:20 BST
Identified - We are aware and very sorry some customers in Chapeltown are experiencing service disruption. Remote Engineers have diagnosed a faulty component in one of our streetside cabinets and have dspatched a specialist engineer to attend site.  We anticipate arrival to begin swop out work sometime between 1700 and 1730.

We are experiencing very high call and e-mail volumes and are not able to respond to invividual queries.  We will keep you updated by e-mail and by the network status page on our website.
Apr 13, 15:51 BST
Investigating - We are aware and very sorry some customers in Chapeltown are experiencing service disruption. Engineers are investigating to restore service, but unfortunately at this stage, we do not know when this will be.

We are experiencing very high call and e-mail volumes and are not able to respond to invividual queries.  We will keep you updated by e-mail and by the network status page on our website.
Apr 13, 14:52 BST
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