Service disruption

Incident Report for Zzoomm Full Fibre Broadband

Update

The issue appears to be a fibre damage caused by a third party. We have engineers on site investigating.

Posted Nov 25, 2025 - 17:07 GMT

Investigating

We are aware and so sorry some of you may experiencing service disruption. Engineers are investigating the issues to restore service but unfortunately at this stage we don’t know when that will be. We will keep this page updated as things progress. Once again, please accept our apologies for this disruption to your service.

Posted Nov 25, 2025 - 15:16 GMT

This incident affects: Live Full Fibre Broadband Networks (Great Ayton network status).