Zzoomm Full Fibre Broadband
Service disruption
Investigating - We are aware and so sorry some of you may experiencing service disruption. Engineers are investigating the issues to restore service but unfortunately at this stage we don’t know when that will be. We will keep this page updated as things progress. Once again, please accept our apologies for this disruption to your service.
Apr 02, 2025 - 09:51 BST

About This Site

Welcome to Zzoomm's status page. Here you can find the current status of our networks, any ongoing incidents and information on past incidents.

If you are experiencing a problem not listed on this page and you are a Zzoomm customer, please contact our customer care team on 033 33 11 99 33.

Uptime over the past 90 days. View historical uptime.
Live Full Fibre Broadband Networks Partial Outage
90 days ago
99.99 % uptime
Today
Bewdley area network status Operational
90 days ago
100.0 % uptime
Today
Cannock area network status ? Operational
90 days ago
99.97 % uptime
Today
Chapeltown area network status Operational
90 days ago
100.0 % uptime
Today
Codsall area network status Operational
90 days ago
99.95 % uptime
Today
Congleton area network status Operational
90 days ago
100.0 % uptime
Today
Crewe area network status ? Operational
90 days ago
99.97 % uptime
Today
Easingwold area network status ? Operational
90 days ago
100.0 % uptime
Today
Great Ayton network status Operational
90 days ago
100.0 % uptime
Today
Henley area network status ? Operational
90 days ago
100.0 % uptime
Today
Hereford area network status ? Operational
90 days ago
100.0 % uptime
Today
Northallerton area network status ? Partial Outage
90 days ago
99.98 % uptime
Today
Northwich area network status Operational
90 days ago
99.93 % uptime
Today
Penistone area network status Operational
90 days ago
100.0 % uptime
Today
Richmond area netework status Operational
90 days ago
100.0 % uptime
Today
Sandbach area network status Operational
90 days ago
100.0 % uptime
Today
Sandhurst area network status ? Operational
90 days ago
100.0 % uptime
Today
Sherbourne area network status ? Operational
90 days ago
100.0 % uptime
Today
South Elmsall area network status Operational
90 days ago
100.0 % uptime
Today
Stokesley area network status Operational
90 days ago
100.0 % uptime
Today
Tadcaster area network status Operational
90 days ago
100.0 % uptime
Today
Thirsk area network status ? Operational
90 days ago
100.0 % uptime
Today
Winsford area network status ? Operational
90 days ago
100.0 % uptime
Today
Womborne area network status ? Operational
90 days ago
100.0 % uptime
Today
Middlewich area network status Operational
90 days ago
100.0 % uptime
Today
Zzoomm.com Web Site Operational
90 days ago
100.0 % uptime
Today
Zzoomm.Teamtailor.com Web Site ? Operational
90 days ago
100.0 % uptime
Today
Customer Care Telephone lines Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance - Cannock, Crewe, Northwich, Middlewich, Congleton Apr 2, 2025 23:30 - Apr 3, 2025 03:30 BST

We're carrying out emergency maintenance on our network to keep your broadband running smoothly. This means a brief service interruption of around 40 minutes in the late hours of Wednesday 2nd April 2025 while we upgrade key equipment in your area.
Posted on Mar 31, 2025 - 13:19 BST

Planned maintenance - Cannock, Crewe, Northwich, Middlewich, Congleton Apr 3, 2025 23:30 - Apr 4, 2025 03:30 BST

We're carrying out emergency maintenance on our network to keep your broadband running smoothly. This means a brief service interruption of around 40 minutes in the late hours of Tuesday 1st April 2025 while we upgrade key equipment in your area.
Posted on Mar 31, 2025 - 13:21 BST
Apr 2, 2025
Planned maintenance - Cannock, Crewe, Northwich, Middlewich, Congleton
Completed - The scheduled maintenance has been completed.
Apr 2, 03:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 23:30 BST
Scheduled - We're carrying out emergency maintenance on our network to keep your broadband running smoothly. This means a brief service interruption of around 40 minutes in the late hours of Tuesday 1st April 2025 while we upgrade key equipment in your area.
Mar 31, 13:18 BST
Apr 1, 2025
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Planned maintenance - Easingwold, Great Ayton, Northallerton, Sherbourne, Stokesly,
Completed - The scheduled maintenance has been completed.
Mar 27, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 GMT
Scheduled - We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a brief service interruption of around 15 minutes in the early hours of Thursday 27th March 2025 while we upgrade key equipment in your area.

Expected downtime: A single short service interruption (around 15 minutes) within this time window.


What do I need to do?

Please do not switch off your Zzoomm equipment during this time.

If you have trouble getting back online after 03:00, simply restart your Zzoomm Hub.

Thanks for your patience while we make these improvements!

The Zzoomm Team
Mar 24, 12:30 GMT
Mar 26, 2025
Service disruption
Resolved - This incident has been resolved.
Mar 26, 13:51 GMT
Investigating - We are aware and so sorry some of you may experiencing service disruption. Engineers are investigating the issues to restore service but unfortunately at this stage we don’t know when that will be. We will keep this page updated as things progress. Once again, please accept our apologies for this disruption to your service.
Mar 26, 11:30 GMT
Planned maintenance - Cannock
Completed - The scheduled maintenance has been completed.
Mar 26, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:00 GMT
Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 12:29 GMT
Scheduled - We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a brief service interruption of around 15 minutes in the early hours of Wednesday 26th March 2025 while we upgrade key equipment in your area.

Expected downtime: A single short service interruption (around 15 minutes) within this time window.

What do I need to do?

Please do not switch off your Zzoomm equipment during this time.

If you have trouble getting back online after 03:00, simply restart your Zzoomm Hub.

Thanks for your patience while we make these improvements!

The Zzoomm Team
Mar 26, 00:00 GMT
Mar 25, 2025
Service disruption
Resolved - Our engineers have replaced components, and the service is now back online.

Thank you for your patience.

The Zzoomm Team.
Mar 25, 11:51 GMT
Investigating - We are aware and so sorry some of you may experiencing service disruption. Engineers are investigating the issues to restore service but unfortunately at this stage we don’t know when that will be. We will keep this page updated as things progress. Once again, please accept our apologies for this disruption to your service.
Mar 25, 09:46 GMT
Planned maintenance - Crewe and Winsford
Completed - The scheduled maintenance has been completed.
Mar 25, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 00:00 GMT
Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 12:24 GMT
Scheduled - We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a brief service interruption of around 15 minutes in the early hours of Tuesday 25th March 2025 while we upgrade key equipment in your area.

Expected downtime: A single short service interruption (around 15 minutes) within this time window.

What do I need to do?

Please do not switch off your Zzoomm equipment during this time.

If you have trouble getting back online after 05:00, simply restart your Zzoomm Hub.

Thanks for your patience while we make these improvements!

The Zzoomm Team
Mar 24, 12:21 GMT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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