Zzoomm Full Fibre Broadband Status

All Systems Operational

About This Site

Welcome to Zzoomm's status page. Here you can find the current status of our networks, any ongoing incidents and information on past incidents.

If you are experiencing a problem not listed on this page and you are a Zzoomm customer, please contact our customer care team on 033 33 11 99 33.

Uptime over the past 90 days. View historical uptime.

Live Full Fibre Broadband Networks Operational

90 days ago

99.87 % uptime

Today

Bewdley area network status Operational

90 days ago

100.0 % uptime

Today

Cannock area network status Operational

90 days ago

99.84 % uptime

Today

Chapeltown area network status Operational

90 days ago

100.0 % uptime

Today

Codsall area network status Operational

90 days ago

99.95 % uptime

Today

Congleton area network status Operational

90 days ago

99.84 % uptime

Today

Crewe area network status Operational

90 days ago

99.58 % uptime

Today

Easingwold area network status Operational

90 days ago

100.0 % uptime

Today

Great Ayton network status Operational

90 days ago

100.0 % uptime

Today

Henley area network status Operational

90 days ago

100.0 % uptime

Today

Hereford area network status Operational

90 days ago

100.0 % uptime

Today

Northallerton area network status Operational

90 days ago

99.92 % uptime

Today

Northwich area network status Operational

90 days ago

99.99 % uptime

Today

Penistone area network status Operational

90 days ago

99.67 % uptime

Today

Richmond area netework status Operational

90 days ago

99.87 % uptime

Today

Sandbach area network status Operational

90 days ago

99.95 % uptime

Today

Sandhurst area network status Operational

90 days ago

100.0 % uptime

Today

Sherbourne area network status Operational

90 days ago

100.0 % uptime

Today

South Elmsall area network status Operational

90 days ago

100.0 % uptime

Today

Stokesley area network status Operational

90 days ago

99.67 % uptime

Today

Tadcaster area network status Operational

90 days ago

100.0 % uptime

Today

Thirsk area network status Operational

90 days ago

99.96 % uptime

Today

Winsford area network status Operational

90 days ago

98.68 % uptime

Today

Womborne area network status Operational

90 days ago

99.94 % uptime

Today

Middlewich area network status Operational

90 days ago

100.0 % uptime

Today

Zzoomm.com Web Site Operational

90 days ago

100.0 % uptime

Today

Zzoomm.Teamtailor.com Web Site Operational

90 days ago

100.0 % uptime

Today

Customer Care Telephone lines Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned maintenance Nov 25, 2024 00:00-03:00 GMT

Just to let you know, we need to perform some essential maintenance on our network. We need to upgrade some firmware in a key component in the street side cabinet that provides your connection. This will mean a single short service interruption of 45 minutes, in the early hours of Monday 25th November 2024.

Please do not switch off any of your Zzoomm equipment during this maintenance event.

If you are still unable to get online after 04:00, please try restarting your Zzoomm hub router to get online.
Posted on Nov 19, 2024 - 16:35 GMT

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Service disruption

Resolved - This incident has been resolved.
Nov 14, 15:14 GMT

Update - We are continuing to investigate this issue.
Nov 14, 14:42 GMT

Investigating - We are aware and so sorry some of you may experiencing service disruption. Engineers are investigating the issues to restore service but unfortunately at this stage we don’t know when that will be. We will keep this page updated as things progress. Once again, please accept our apologies for this disruption to your service.
Nov 14, 14:41 GMT

Service disruption

Resolved - This incident has been resolved.
Nov 14, 15:14 GMT

Update - We are continuing to investigate this issue.
Nov 14, 14:40 GMT

Service disruption update

Resolved - Engineers have been investigating, and customers are gradually coming back online.

If you're still experiencing issues, please try rebooting your router, which may resolve the problem.

We will continue to provide updates via email and our network status page on our website.

We sincerely apologise for any inconvenience caused.
Nov 14, 10:34 GMT

Identified - We are aware and so sorry some of you are experiencing service disruption. Engineers are continuing to work on the problem to restore service. Please reboot your router, which should solve any issues that you are experiencing. We will keep you updated via e-mail as things progress. Once again, please accept our apologies for this disruption to your service.
Nov 14, 10:21 GMT

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

Unplanned Outage

Resolved - Components have been replaced, and service has been restored. We are continuing to monitor the service.
Nov 11, 01:02 GMT

Update - Hello,

We are aware of this incident and very sorry that some customers in Cannock are experiencing service disruption. Engineers are investigating how to restore service, but unfortunately, we do not know when this will happen.

We will keep you updated by e-mail and by the network status page on our website.

We apologise for any inconvenience this may cause.
Nov 10, 19:14 GMT

Investigating - We are currently investigating this issue.
Nov 10, 19:14 GMT

Nov 10, 2024

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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